According to a recent survey of e-discovery professionals, the most common error in an e-discovery project is…..
Failure to Effectively Communicate across Teams: 50% of the respondents identified this error as one that frequently occurs
Now, anyone who has ever worked in IT is probably nodding their head right about now. For all the ways in which e-discovery projects are a little different from a typical IT project, they are much more alike than not. One way in which they are identical is that communication errors are common, and deadly.
In fact, I would hazard a guess that it’s an infrequent project that isn’t plagued by communication breakdowns. That’s a good reason why so many projects fail.
I would also hazard a guess that communication breakdowns are more common in law firms, where you’ve got people from two very different areas, each with their own language, trying to work together on projects. Lawyers and IT folks, trying to get on the same page, what could go wrong?
What do you think? Any tips or ideas from successful projects you’ve worked on about effective communications?