Has Dell started to engage?

ByMike McBride Reading Time: 1 minute

They seem to be at least trying to engage bloggers and participate in the conversations about their products that are going on. I got this email today:

Good Morning Mike,

I am writing in regards to your post http://www.mikemcbrideonline.com/2006/08/dell-recall.html. I am more than happy to answer any questions regarding your Dell affected battery(s). If you have arranged for the battery replacements, I can provide a order status update. Please feel free to email me directly.

Best Regards,

Marie

Dell Customer Advocate

Customer_Advocate@dell.com

Now granted, our replacements have already arrived and are in place, so I have no complaints, but it’s nice to know they’re listening.

Update:Adam Gaffin, over at Network World, linked to this post, and pretty quickly got a comment from someone at Dell, they certainly are listening!

tags: Dell

Share with your friends!
LinkedInBlueskyMastodonThreadsRedditBuffer

Similar Posts

  • Pictures

    ByMike McBride Reading Time: 1 minute

    I did manage to get some pictures from our trip up last night, but after viewing them today I realize that I need to resize and optimize them, the files are simply too big to load in any kind of timely manner. I forgot to do that before I uploaded them, duh! So please be…

  • Remote Calendars

    ByMike McBride Reading Time: 1 minute

    I’ve written before about my reluctance to use Google Calendar because my whole schedule is in Outlook and I have used Yahoo’s for keeping my wife informed on my calendar because Google doesn’t have an easy way to synchronize with Outlook. I thought today when I saw a link to this post about Remote Calendars…

  • |

    Little Mac Help?

    ByMike McBride Reading Time: 1 minute

    Can anyone point me to a tutorial on using a projector with a Macbook Pro? I’ve done it a couple of times, and have managed to get what I need each time, but I suspect it’s been a lot more aggravating than it should have been. I haven’t found anything like the Fn-F8 toggle on…

  • Bad omen?

    ByMike McBride Reading Time: 1 minute

    With everything that needs to go on today, should I consider it a bad omen that while I was in a co-worker’s office working on a printer, part of the ceiling fell down? Granted it happend all the way across the office from where either of us were, but it was still odd. We both…

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.

To respond on your own website, enter the URL of your response which should contain a link to this post's permalink URL. Your response will then appear (possibly after moderation) on this page. Want to update or remove your response? Update or delete your post and re-enter your post's URL again. (Find out more about Webmentions.)