From a Fool With a Tool is Still a Fool:
How many companies pony up the money for effective training? Very few, which explains why so many companies waste money on newfangled tools that never deliver their promised results.
I’ve seen this first hand, over, and over. Here are a couple of risks you take when you skimp on training.
1. No Training
Does this sound familiar?
“Well, the software is supposed to be intuitive, so we don’t need training, we’ll figure it out.”
The problem is, if you put someone in front of a new tool, they’ll figure out how to do the same thing they were always doing, and nothing more. People love their habits. They like to go back to doing familiar things. I’m betting you didn’t invest all that money on new technology so that you could continue doing the same thing you were doing before, right? The new tool is supposed to change the way you are doing things, making your staff more efficient and productive, if not out right giving them the capability to do some great new work. How are they going to do that without someone leading them and challenging them to not only learn the tool, but learn a different workflow?
Imagine it everyone tried to use Twitter as a replacement for email and Instant Messaging? Boy, they’d be missing a lot.database, LinkedIn, Training, Twitter, Wordpress