http://mikemcbrideonline.com/2010/09/texting-bans-and-measuring-the-correct-things/ Sun, 16 Jun 2013 23:40:39 +0000 hourly 1 http://wordpress.org/?v=3.5.1 http://mikemcbrideonline.com/2010/09/texting-bans-and-measuring-the-correct-things/comment-page-1/#comment-16484 The Many Faces of Mike McBride » Blog Archive » False Proxies Tue, 13 Nov 2012 23:29:23 +0000 http://mikemcbrideonline.com/?p=3379#comment-16484 [...] Seth Godin coined this term last week, describing situations where we crete a proxy measure for success, because the true goal is more difficult to measure. It struck a cord with me, because it seemed very, very similar to things I’ve said previously about working in tech support. Namely, that if you measure “success” as the number of help desk tickets closed, you won’t get better support, you’ll get more tickets closed. [...]

]]> http://mikemcbrideonline.com/2010/09/texting-bans-and-measuring-the-correct-things/comment-page-1/#comment-7424 NTSB Wants Ban on Cell Phone Use While Driving | The Many Faces of Mike McBride Sat, 17 Dec 2011 01:41:03 +0000 http://mikemcbrideonline.com/?p=3379#comment-7424 [...] As I’ve said before, a ban will keep people from using cell phones while driving, it will not make driving safer. Eliminating a symptom of bad driving will not make good drivers. But, I’m pretty sure it will happen, because it allows politicians to say they have “done something”. No related posts. [...]

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