Manic Mondays

ByMike McBride Reading Time: 1 minute

Is it just us, or does everyone wind up knee deep in returned pool equipment on Monday mornings? I spend so much time on a typical Monday checking in, cleaning and updating pool laptops that were out for the weekend or longer (especially the Monday after a patch Tuesday!)that it seems I don’t do hardly anything else. Of course, the fact that one of them came back without our VPN software installed, and needed to go back out to another user today added a bit of urgency to the whole process! I should probably go back and figure out what happened to the VPN software tomorrow. It might be time to interrogate some people. 🙂

Tags: laptops, equipment
Share with your friends!
LinkedInBlueskyMastodonThreadsRedditBuffer

Similar Posts

  • |

    How would you explain it?

    ByMike McBride Reading Time: 1 minute

    OK so it’s a simple concept to most of you guys, but obviously, our various users don’t quite grasp this, and I’m wondering what the best way to explain it is. Here’s the scenario: User needs data copied to a laptop from the network so he can work on it offline from some other location…

  • Couldn’t Agree More

    ByMike McBride Reading Time: 1 minute

    Linda Marie: First and foremost, if you do not have people skills, you should not look for a help desk position. That’s absolutely true. The other thing that IT people at all levels tend to forget is what their role in any organization is. There’s a certain amount of power that goes with operating any technology infrastructure,…

  • Working around the process

    ByMike McBride Reading Time: 3 minutes

    Ziggi, the writer over at Help Desk Talk posted a follow up to a comment I had left over there earlier in the day, and I had a few more thoughts on the subject on help desk folks working around a process that doesn’t fit what we’re trying to accomplish. One, this is one of…

  • |

    Burn out Rate

    ByMike McBride Reading Time: 1 minute

    Many of you know, I’ve long believed there’s a time limit for how long someone can work at a help desk before suffering burn out. (This is true for most people, maybe not all, but I’d put the percent of people that this is true of in the high 90’s!) Today, when walking to my…

  • Speaking of big stinks

    ByMike McBride Reading Time: 1 minute

    Speaking of big stinks, I just had to replace a monitor upstairs. I knew as soon as I hit that hallway that it had shorted, the odor was a definite give away. Luckily we had an extra sitting at an empty cubicle, so I didn’t have to run out and buy one on the spot….

  • |

    Ribbon-esque

    ByMike McBride Reading Time: 1 minute

    I had the opportunity today to try and help someone use CT Summation over the phone. Even though I’ve been using the program pretty extensively for a couple of weeks, it wasn’t until today that I made the connection to Office 2007. You see, in Summation, your toolbars, and menus change based on what part…

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.

To respond on your own website, enter the URL of your response which should contain a link to this post's permalink URL. Your response will then appear (possibly after moderation) on this page. Want to update or remove your response? Update or delete your post and re-enter your post's URL again. (Find out more about Webmentions.)